LG ThinQ Ice Maker Not Working: Troubleshooting Guide

Facing issues with your LG ThinQ ice maker not working? In this comprehensive guide, we provide expert solutions and insights to help you troubleshoot and resolve the problem.

The convenience of having an ice maker in your LG ThinQ refrigerator is undeniable, but what happens when it suddenly stops working?

Before you start panicking, our troubleshooting guide will walk you through step-by-step solutions to address the LG ThinQ ice maker issue.

Whether you’re experiencing no ice production or subpar ice quality, we’ve got you covered with solutions that will have your LG ThinQ ice maker functioning optimally once again.

Common Reasons for LG ThinQ Ice Maker Issues


If your LG ThinQ ice maker is not working, it’s likely due to one of the following common reasons:

Water Supply Issues

A reliable water supply is crucial for proper ice maker functionality. If the water line is kinked, blocked, or not connected, it can lead to a lack of ice production.

Temperature Problems

If the freezer temperature is too high, it can hinder ice production. Ensure the freezer is set to the recommended temperature (around 0°F or -18°C) for optimal ice production.

Defective Water Inlet Valve

The water inlet valve controls the water flow into the ice maker. If it’s faulty or clogged, it can result in no water reaching the ice maker.

Ice Maker Switch or Sensor

The ice maker might be accidentally turned off. Check the switch or sensor to ensure it’s in the “On” position.

Troubleshooting Steps

Check the Water Line

Inspect the water line for any kinks, blockages, or leaks. Ensure the water supply is connected properly to the refrigerator.

Verify Freezer Temperature

Double-check the freezer’s temperature settings. If it’s not cold enough, adjust the temperature accordingly.

Examine the Water Inlet Valve

If you suspect the water inlet valve is faulty, consult the user manual for guidance on how to test and replace it.

Test the Ice Maker Switch or Sensor

Locate the ice maker switch or sensor and confirm it’s in the “On” position. Refer to the manual if you’re unsure where to find it.

Clear Ice Buildup

Over time, ice can accumulate and jam the mechanism. Gently clear any ice buildup from the ice maker and surrounding components.

Clean the Ice Maker

A dirty ice maker can hinder performance. Follow the manufacturer’s instructions to clean the ice maker properly.


Q: Why is my LG ThinQ ice maker not producing any ice?

A: There could be several reasons for this, including water supply issues, temperature problems, or a malfunctioning water inlet valve. Follow our troubleshooting guide to address the issue.

Q: The ice cubes from my LG ThinQ refrigerator have an odd taste. What’s causing this?

A: Strange-tasting ice can be a result of impurities in the water supply. Consider installing a water filter to improve the ice quality.

Q: Can I replace the water inlet valve on my own?

A: If you’re comfortable with DIY projects, you can attempt to replace the water inlet valve. However, if you’re unsure, it’s best to seek professional help to avoid damaging your refrigerator.

Q: Is it normal for the ice production to fluctuate?

A: Yes, factors such as usage patterns, temperature changes, and ice maker maintenance can impact ice production. Minor fluctuations are normal.

Q: How often should I clean my LG ThinQ ice maker?

A: It’s recommended to clean the ice maker every 3 to 6 months, or as needed. Refer to the user manual for detailed cleaning instructions.

Q: My ice maker is making strange noises. What should I do?

A: Unusual noises could indicate an issue with the ice maker’s components. Turn off the ice maker and consult the manual or a professional technician for assistance.


Dealing with an LG ThinQ ice maker not working can be annoying, but with the information provided in this guide, you’re well-equipped to diagnose and resolve the issue.

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